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Family Support & Stabilization (FSS) Services

FSS Teams**   

Through a contract with MA Dept. of Children and Families (DCF), FSS Teams work closely with families and DCF to prevent out of home placement or support families’ reunification. FSS teams complete twice weekly home visits with a focus on:

  • Strengthening family relationships
  • Providing support for parents/caretakers around improving safety
  • Preparing for reunification
  • Support for youth around improving relationships
  • Parent training assistance
  • Assistance in navigating other systems such as the courts, schools, immigration and mental health services
  • Support around self-advocacy
  • Connections and referrals to long-term services or building natural supports

**DCF Family Networks Referral only


Visitation Services

Our supervised visitation service is part of the Massachusetts Coalition of Supervised Visitation and the Supervised Visitation Network. FSS provides a variety of visitation services in order to allow non-custodial parents and their children to have safe, monitored time together. Visitation is offered through DCF contract and other referral sources. 

Visitation hours:  Mon / Wed  9a – 7p  |  Tue / Thu / Fri  9a – 5p

Court Ordered and other Referral Sources: Visitation services are provided at our Gore Street location. Both parents (custodial and visiting) must complete a parent intake prior to visits starting. There is a $25 nonrefundable fee for each intake. To schedule an intake, please complete a Supervised Visitation Inquiry Form

  • Supported Visitation: Visitation staff will play a more active role in facilitating parent-child interactions and teaching parents appropriate activities to enhance children’s development. / $75 for one-hour visit
  • Supervised Visitation: During supervised visits CFCS staff will be present for all contact between parent and child. / $50 for one-hour visit
  • Semi-Supervised Visitation: CFCS staff will be present for the first 10 and last 10 minutes of visitation to support the child and parent during transition times. CFCS staff will not be in the same room as the visitation, but will periodically monitor the visit and enter if there are any concerns. / $35 for one-hour visit
  • Monitored Exchanges: Staff will monitor the drop off and pick up of children for visitation with the visiting parent. / $15 fee for each way for monitored exchange
  • Post-Adoption Visitation: Supervised visitation (see above description) for post-adoption services with biological parents. Visits can be set up to meet the frequency discussed in the adoption agreement.

DCF Supervised Family Visitation Services**: Staff provide supervised visitation through DCF Family Network Referral for children in foster care.  DCF visitation includes:

  • Child transportation*
  • Consistent, timely, monitored family contact
  • Visitation in a comfortable, home-like visitation room
  • Assistance in transitions towards reunification 

* transportation will not be provided to those referred through non-DCF referral sources

**DCF Family Networks Referral only


Youth Support Services**

Case workers meet with youth weekly to work on increasing their levels of independence and prepare them for adulthood. Areas of focus include:

  • Daily living skills
  • Academic performance
  • Social skills
  • Family relationship-building
  • Independent living skills
  • Vocational skills

**DCF Family Networks Referral only


Parenting Journey

Parenting Journey is a 12-week, 2-hour curriculum offered with dinner and childcare.  We currently offer two models of Parenting Journey courses:

Parenting Journey (PJ):

Offers an opportunity for parents to develop themselves as nurtured and nurturing people, capable of making responsible and informed choices in rearing their children.  PJ focuses on promoting attitudes which enhance good parenting: respect, helping each other, listening with empathy and being curious.

Parenting in America (PIA):

Is a model which immigrant parents share their immigration experiences, honor their cultural strengths, and use new strategies to confront the challenges of adapting to living in the US and raising their children in two cultures.  The PIA curriculum address such topics as the balance of power in the family; learning to navigate systems and connect with resources that are important to, or can improve their lives; and staying healthy in a stressful environment. 

For more information on either of the courses above, please fill out our Parenting Journey Inquiry Form.