Family Resource Coordinator, Intensive Foster Care

TITLE: Family Resource Coordinator
DIVISION: Intensive Foster Care
PROGRAM: Intensive Foster Care
REPORTS TO: Director of Intensive Foster Care
HOURS: Full-time: 37.5 hours; Requires work outside of traditional office hours
Purpose: The Family Resource Coordinator is member of the CFCS Intensive Foster Care Program serving children and youth who are in the custody of the Department of Children and Families.

The Intensive Foster Care Program:
• Provides foster care services for children, ensuring all children receive care and services as determined in individualized plans;
• Recruits, trains and supports families who serve as placement resources for children in DCF custody;
• Supports a team-based approach with social workers and foster families providing 24 hour a day, 7 day a week care and support to children;
• Provides clinical and case management services to support children and youth in achieving developmentally appropriate skills and goals;
• Provides clinical and case management services to establish permanent placements for children, including reunification with birth families, guardianship, kinship care, adoption or independent living;
• Supports children in making the transition to permanent placements.
Under the supervision of the Director of IFC, the Family Resource Coordinator is responsible for recruitment, assessment, training, re-evaluation and support of family resources (foster families) for children served by CFCS Intensive Foster Care Program.
DUTIES AND RESPONSIBILITIES: The Family Resource Coordinator:
• Conducts monthly visits and provides support to CFCS Foster Parents
• Conducts home studies and annual re-evaluations in accordance with agency policy and procedures;
• Provides continued support and training to resource families in accordance with CFCS policy and procedures;
• Organizes and carries out some recruitment activities, including:
o Establishing and maintaining collaborative relationships with formal and informal community groups in Greater Boston in order to identify prospective foster families;
o Screening of and responding to inquiries from families interested in serving as resources;
o Organizing and leading information meetings for prospective family resources;
o Collaborating with other CFCS staff to design and update recruitment materials.
• Organizes and co-facilitates MAPP (Massachusetts Approach to Partnerships in Parenting) training for prospective family resources;
• Collaborates with CFCS staff and staff of other agencies as needed to support process of placement;
• Maintains complete and accurate records, ensuring documentation required for licensure is complete.
Duties and responsibilities are carried out in conformance with relevant Competences (attached).
• Bachelor’s or higher degree in social work, psychology, education or a related human service field;
• Professional licensure required. Candidates must have a current and valid licensure, or be license eligible, as a Licensed Social Work Associate, Licensed Social Worker, Licensed Certified Social Worker, or Licensed Independent Clinical Social Worker by the MA Board of registration in Social Work or a Licensed Mental Health Counselor or Licensed Marriage and Family Therapist by the MA Board of Registration of Allied Mental Health and Human Service Professionals. Newly hired, license eligible staff must obtain licensure from the respective board within six (6) months of hire;
• Minimum of one-year’ experience providing case management and/or counseling services to children, adolescents and families; experience as a foster parent or adoptive parent may be substituted for case management and/or counseling experience.
• Experience with foster care preferred.
Other requirements:
• Must be available for some evening and weekend recruitment, training and home study activities when needed;
• Clearance of background checks as required by state and federal law;
• Valid driver’s license and properly insured vehicle.

COMPETENCIES FOR FAMILY RESOURCE COORDINATOR: The following is a summary list of competencies required for this position. Detailed listing of the attitudes, knowledge and skills involved can be found in the full Competency document.

LEADERSHIP: Demonstrates:

1. Ability to develop productive, respectful and empathic relationships

2. Understanding of legal and ethical principles that govern practice.

ORGANIZATION: Program Management & Supervision: Demonstrates:

3. Ability to manage own workload.

4. Ability to actively pursue improvement of own skill, knowledge and abilities.


5. Understanding of evidence-based and best practices.

6. Understanding of importance of existing family relationships to children and acts to support such relationships.

7. Understanding of importance of permanent and long-term nurturing relationships for children.

8. Thorough knowledge of child and youth development, and applies knowledge in conclusions and decisions which might influence a child’s or youth’s course of development.

9. Ability to apply family centered and strengths based principles in recruitment, assessment and support of placement resources families to ensure resource families are well informed and prepared.

10. Understanding of importance of planning for adulthood and independent living for youth in foster care, and acts to ensure such planning occurs.

ENHANCED COMPETENCIES: Knowledge, attitudes and skills not required at hiring, but expected to be acquired on the job, and that will enhance performance.

11. Ability to promote agency values and goals and exert influence within the program, agency, with public and private partners and in the community.

12. Understanding of role of culture in provision of service, including effects of stereotypes, biases and prejudices and assists staff in exploring their own stereotypes, biases and prejudices.

13. Understanding of accurate and complete documentation and record keeping.

E14. Understanding of laws governing CFCS practice, including statute, regulation and case law.

15. Understanding of system of public and private agencies involved in services CFCS provides.

16. Ability to anticipate and avoid or mitigate crises to reduce risk and disruptions arising from crises.

17. Understanding of and applies conflict resolution principles and process to promote consensual agreement.

18. Understanding of process and elements needed to engage families and children in assessing strengths and needs, planning and providing service, reaching service goals, and concluding service provision.

19. Understanding of medical and educational needs of children and applies that knowledge in conclusions and decisions about a child’s care.

20. Understanding of family dynamics, and can explore family dynamics to discover family strengths and needs, surface assumptions of and about the family, and tailor services respond directly to family requirements.

21. Understanding of trauma, prevalence of trauma in population served, and elements of trauma-informed interventions

22. Understanding of case management as a comprehensive role including needs assessment, planning, linkage, monitoring, and advocacy.

23. Understanding of system of child protection